DYNAMIC ROUTING OF CUSTOMERS WITH GENERAL DELAY COSTS IN A MULTISERVER QUEUING SYSTEM
From MaRDI portal
Publication:3645155
DOI10.1017/S0269964809000138zbMath1181.60132MaRDI QIDQ3645155
Nilay Tanık Argon, Li Ding, Serhan Ziya, Kevin D. Glazebrook
Publication date: 16 November 2009
Published in: Probability in the Engineering and Informational Sciences (Search for Journal in Brave)
60K25: Queueing theory (aspects of probability theory)
90B22: Queues and service in operations research
Related Items
Dynamic Distribution of Patients to Medical Facilities in the Aftermath of a Disaster, Prioritizing Hepatitis C Treatment in U.S. Prisons, A medical resource allocation model for serving emergency victims with deteriorating health conditions, Time-dependent performance approximation of truck handling operations at an air cargo terminal, General notions of indexability for queueing control and asset management, On the Whittle index of Markov modulated restless bandits, Whittle indexability in egalitarian processor sharing systems, A conservative index heuristic for routing problems with multiple heterogeneous service facilities, Staff assignment policies for a mass casualty event queuing network, Dynamic routing in distinguishable parallel queues: an application of product returns for remanufacturing, On the computation of Whittle's index for Markovian restless bandits, Multiple-server system with flexible arrivals
Cites Work
- Unnamed Item
- Unnamed Item
- Dynamic routing and admission control in high-volume service systems: Asymptotic analysis via multi-scale fluid limits
- Dynamic routing in large-scale service systems with heterogeneous servers
- Optimality of the shortest line discipline with state-dependent service rates
- Optimality of routing and servicing in dependent parallel processing systems
- Whittle's index policy for a multi-class queueing system with convex holding costs
- Dynamic allocation indices for restless projects and queueing admission control: a polyhedral approach
- Index heuristics for multiclass \(M/G/1\) systems with nonpreemptive service and convex holding costs
- Allocation of tasks to specialized processors: A planning approach
- Index policies for the maintenance of a collection of machines by a set of repairmen
- Dynamic routing in open queueing networks: Brownian models, cut constraints and resource pooling
- Critical thresholds for dynamic routing in queueing networks
- Dynamic scheduling with convex delay costs: The generalized \(c\mu\) rule
- Joining the right queue: a state-dependent decision rule
- Brownian Networks with Discretionary Routing
- A Call-Routing Problem with Service-Level Constraints
- Dynamic Scheduling of a Multiclass Queue in the Halfin-Whitt Heavy Traffic Regime
- On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design
- Deciding Which Queue to Join: Some Counterexamples
- Comparison of Policies for Routing Customers to Parallel Queueing Systems
- Resource pooling in queueing networks with dynamic routing
- Optimal routing and buffer allocation for a class of finite capacity queueing systems
- Optimality of the shortest line discipline
- On the optimal assignment of customers to parallel servers
- A Basic Dynamic Routing Problem and Diffusion
- Optimal load balancing and scheduling in a distributed computer system
- A heuristic rule for routing customers to parallel servers
- On the structure of value functions for threshold policies in queueing models
- OPTIMAL ROUTING IN OUTPUT-QUEUED FLEXIBLE SERVER SYSTEMS
- Index policies for a class of discounted restless bandits
- Minimizing response times and queue lengths in systems of parallel queues
- Extremal properties of the shortest/longest non-full queue policies in finite-capacity systems with state-dependent service rates
- Outsourcing warranty repairs: Dynamic allocation
- Contact Centers with a Call-Back Option and Real-Time Delay Information
- Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule
- Optimal Control of Distributed Parallel Server Systems Under the Halfin and Whitt Regime