Pages that link to "Item:Q858269"
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The following pages link to Markov chain models of a telephone call center with call blending (Q858269):
Displaying 17 items.
- Retrial queues with balanced call blending: analysis of single-server and multiserver model (Q291311) (← links)
- Scaling limits for single server retrial queues with two-way communication (Q513051) (← links)
- On the impact of customer balking, impatience and retrials in telecommunication systems (Q1029865) (← links)
- Call centers with a postponed callback offer (Q1642068) (← links)
- Reservation, a tool to reduce the balking effect and the probability of delay (Q1728361) (← links)
- On the scheduling of operations in a chat contact center (Q1755262) (← links)
- Front-office multitasking between service encounters and back-office tasks (Q2023983) (← links)
- The transient blended queue (Q2157896) (← links)
- A finite-source \(M/G/1\) retrial queue with outgoing calls (Q2212268) (← links)
- Two-way communication retrial queues with multiple types of outgoing calls (Q2355011) (← links)
- Markovian retrial queues with two way communication (Q2358880) (← links)
- Embedded Markov chain approach to retrial queue with vacation, phase repair and multioptional services (Q2359237) (← links)
- Two-way communication orbit queues with server vacation (Q2657577) (← links)
- Efficient and Reliable Computation of Birth-Death Process Performance Measures (Q2815427) (← links)
- A normal copula model for the arrival process in a call center (Q4929089) (← links)
- An Optimal Callback Policy for General Arrival Processes: A Pathwise Analysis (Q5131461) (← links)
- Dynamic policy for idling time preservation (Q6078609) (← links)