Front-office multitasking between service encounters and back-office tasks (Q2023983)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Front-office multitasking between service encounters and back-office tasks |
scientific article |
Statements
Front-office multitasking between service encounters and back-office tasks (English)
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3 May 2021
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multitasking
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front-office service work
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case-manager system
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queueing system control
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