Pages that link to "Item:Q3391989"
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The following pages link to Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method (Q3391989):
Displaying 22 items.
- Asymptotically optimal staffing of service systems with joint QoS constraints (Q475145) (← links)
- A stochastic programming model for scheduling call centers with global service level agreements (Q613494) (← links)
- Dynamic routing and admission control in high-volume service systems: Asymptotic analysis via multi-scale fluid limits (Q812131) (← links)
- Call centers with impatient customers: Many-server asymptotics of the M/M/\(n+G\) queue (Q812134) (← links)
- Dynamic routing in large-scale service systems with heterogeneous servers (Q812137) (← links)
- Stabilizing performance in a single-server queue with time-varying arrival rate (Q904960) (← links)
- Control of systems with flexible multi-server pools: a shadow routing approach (Q993482) (← links)
- Optimal control of a high-volume assemble-to-order system with maximum leadtime quotation and expediting (Q1007132) (← links)
- Staffing large-scale service systems with distributional uncertainty (Q1640076) (← links)
- A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty (Q2030341) (← links)
- Joint chance-constrained staffing optimization in multi-skill call centers (Q2168732) (← links)
- A survey on skill-based routing with applications to service operations management (Q2220357) (← links)
- On a multistage discrete stochastic optimization problem with stochastic constraints and nested sampling (Q2235138) (← links)
- Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials (Q2267381) (← links)
- Virtual allocation policies for many-server queues with abandonment (Q2283304) (← links)
- Stationary distributions and convergence for \(M/M/1\) queues in interactive random environment (Q2306745) (← links)
- OPTIMAL STATIC ASSIGNMENT AND ROUTING POLICIES FOR SERVICE CENTERS WITH CORRELATED TRAFFIC (Q2875236) (← links)
- Dynamic Server Assignment in Multiclass Queues with Shifts, with Applications to Nurse Staffing in Emergency Departments (Q5031673) (← links)
- Integrated Multiresource Capacity Planning and Multitype Patient Scheduling (Q5084638) (← links)
- An Optimal Callback Policy for General Arrival Processes: A Pathwise Analysis (Q5131461) (← links)
- Utilizing partial flexibility to improve emergency department flow: Theory and implementation (Q6078597) (← links)
- On Accommodating Customer Flexibility in Service Systems (Q6160220) (← links)