Deposit Design for a Production System with Impatient Customers

DOI10.1007/978-981-15-0864-6_22MaRDI QIDQ3305597zbMATH OpenOpenAlexFDO

Authors Na Li, Wei Wang, Rui-Na Fan

Publication date 10 August 2020

Published in Stochastic Models in Reliability, Network Security and System Safety (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/978-981-15-0864-6_22

zbMATH Keywords

depositimpatient customeroptimizationrisk

Mathematics Subject Classification ID

Computer system organization (68Mxx)

Recommendations

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Cites work

• An \(\text{M/M/}c\) queue with impatient customers
• An approximation for multi-server queues with deterministic reneging times
• Benefits of providing amenities to impatient waiting customers.
• Busy period analysis for \(M/PH/1\) queues with workload dependent balking
• Cost analysis of a finite \(M/M/R\) queueing system with balking, reneging, and server breakdowns
• Economic production quantity models for deteriorating items with price- and stock-dependent demand
• Equilibrium balking strategies in the observable single-server queue with breakdowns and repairs
• Explicit solutions for the steady state distributions in \(M/PH/1\) queues with workload dependent balking
• Improving service by informing customers about anticipated delays
• Minimizing response time in a two-stage supply chain system with variable lead time and stochastic demand
• Optimal internal pricing and capacity planning for service facility with finite buffer
• QBD approximations of a call center queueing model with general patience distribution
• Queueing with reneging
• Queues with slow servers and impatient customers
• Queues with system disasters and impatient customers when system is down
• Queuing Models with Balking, Reneging, and Interruptions
• Strategic Equilibrium for a Pair of Competing Servers with Convex Cost and Balking
• Two-Server Markovian Queues with Balking: Heterogeneous vs. Homogeneous Servers

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