A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. (Q1412731)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. |
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A survey of customer satisfaction barometers: some results from the transportation-communi\-cations sector. (English)
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25 November 2003
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Customer satisfaction barometers
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Customer satisfaction indices
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Benchmarking
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Fornell's model
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MUSA method
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