On first-come, first-served queues with two classes of impatient customers (Q2326233)
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scientific article; zbMATH DE number 7114030
| Language | Label | Description | Also known as |
|---|---|---|---|
| default for all languages | No label defined |
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| English | On first-come, first-served queues with two classes of impatient customers |
scientific article; zbMATH DE number 7114030 |
Statements
On first-come, first-served queues with two classes of impatient customers (English)
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7 October 2019
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call centers
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impatient customers
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virtual queueing time process
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\( M/M/k + M\) queue
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\( M/G/1 + M\) queue
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0.92437196
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0.91013825
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0.9089589
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0.9047314
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0.9034484
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0.8964432
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0.8953104
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0.8934088
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