The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach (Q2467286)
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scientific article; zbMATH DE number 5228757
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| English | The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach |
scientific article; zbMATH DE number 5228757 |
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The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach (English)
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21 January 2008
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multiple criteria analysis
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website quality
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customer satisfaction
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benchmarking analysis
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0.8618957
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