Abandonment versus blocking in many-server queues: asymptotic optimality in the QED regime (Q386345)
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scientific article; zbMATH DE number 6236694
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| English | Abandonment versus blocking in many-server queues: asymptotic optimality in the QED regime |
scientific article; zbMATH DE number 6236694 |
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Abandonment versus blocking in many-server queues: asymptotic optimality in the QED regime (English)
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9 December 2013
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many-server queues
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call centers
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Halfin-Whitt (QED) heavy-traffic regime
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local-time process
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diffusion processes and approximations
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asymptotic optimality
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0.8559756875038147
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0.8508182764053345
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0.8489797115325928
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0.8240084052085876
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0.823816180229187
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