A batch arrival $M^X/M/c$ queue with impatient customers

DOI10.1016/j.orl.2014.02.001zbMath1408.90076OpenAlexW2204919365MaRDI QIDQ1667214

Bara Kim, Jeongsim Kim

Publication date: 27 August 2018

Published in: Operations Research Letters (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.orl.2014.02.001

zbMATH Keywords

impatient customersloss probability$M^X/M/c$ queue

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Related Items (3)

Extension of the loss probability formula to an overloaded queue with impatient customers ⋮ Analysis of \(M^{ X}/ G/1\) queues with impatient customers ⋮ Analysis of the effect of the line-\textit{seru} conversion on the waiting time with batch arrival

Uses Software

• MCQueue

Cites Work

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• Call centers with impatient customers: Many-server asymptotics of the M/M/\(n+G\) queue
• An \(\text{M/M/}c\) queue with impatient customers
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• Age process, workload process, sojourn times, and waiting times in a discrete time SM[K/PH[K]/1/FCFS queue]
• A Multiserver Queueing System with Impatient Customers
• The Application of Queueing Theory to Continuous Perishable Inventory Systems
• The Waiting Time Distribution of a TypekCustomer in a Discrete-Time MMAP[K/PH[K]/c (c = 1, 2) Queue Using QBDs]
• Response Time Distribution in a D-MAP/PH/1 Queue with General Customer Impatience
• \(M/M/1\) queue with impatient customers of higher priority

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