Performance analysis of multi-processor two-stage tandem call center retrial queues with non-reliable processors

DOI10.1007/s11009-020-09842-6zbMath1487.60167OpenAlexW3123689540MaRDI QIDQ2671218

Ramasamy Rukmani, B. Krishna Kumar, Rathinam Sankar, Ramachandran Navaneetha Krishnan

Publication date: 3 June 2022

Published in: Methodology and Computing in Applied Probability (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s11009-020-09842-6

zbMATH Keywords

tandem queuesorbitbreakdowncall centerfirst-passage timefirst-step analysis

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Related Items

Scaling limits of a tandem retrial queue with common orbit and Poisson arrival process

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