Performance measurement model on wealth management banking:analytic hierarchy process and balanced scorecard approach

DOI10.1080/02522667.2008.10699855zbMATH Open1154.90539OpenAlexW1992820242MaRDI QIDQ3604295FDOQ3604295

Authors: Cheng-Ru Wu, Chin-Tsai Lin, Pei-Hsuan Tsai 

Publication date: 24 February 2009

Published in: Journal of Information and Optimization Sciences (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1080/02522667.2008.10699855

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Mathematics Subject Classification ID

Case-oriented studies in operations research (90B90)

Cites Work

• Title not available (Why is that?)
• How to make a decision: The analytic hierarchy process
• A balanced scorecard analysis of performance metrics.

Cited In (6)

• Examining the effects of customer service management (CSM) on perceived business performance via structural equation modelling
• Lexicographic goal programming model for bank's performance management
• Determining the location of resort parks using a standardized model
• Analysing alternatives in financial services for wealth management banks: the analytic network process and the balanced scorecard approach
• Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
• Constructing a BSC model for evaluation of photovoltaic industry performance

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