Unanticipated Side Effects of Successful Quality Programs: Exploring a Paradox of Organizational Improvement

DOI10.1287/MNSC.43.4.503zbMATH Open0900.90329OpenAlexW2127061837MaRDI QIDQ4367181FDOQ4367181

John D. Sterman, Nelson P. Repenning, Fred Kofman

Publication date: 4 June 1998

Published in: Management Science (Search for Journal in Brave)

Full work available at URL: http://hdl.handle.net/1721.1/2506

Mathematics Subject Classification ID

Theory of organizations, manpower planning in operations research (90B70)

Cited In (6)

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• Modeling the hypothalamus-pituitary-adrenal axis: A review and extension
• Balancing productivity and consumer satisfaction for profitability: statistical and fuzzy regression analysis
• Coordinating an innovation in supply chain management
• An encompassing view on markdown pricing strategies: an analysis of the austrian mobile phone market

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