When Service Times Depend on Customers’ Delays: A Relationship Between Two Models of Dependence

DOI10.1287/opre.2021.2179OpenAlexW3215377679MaRDI QIDQ5060506

Chenguang (Allen) Wu, Ohad Perry, Achal Bassamboo

Publication date: 10 January 2023

Published in: Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1287/opre.2021.2179

zbMATH Keywords

censored dataservice systemsdependence of service times on delay

Mathematics Subject Classification ID

Operations research and management science (90Bxx)

Cites Work

• Unnamed Item
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• Statistical Analysis of a Telephone Call Center

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