Pages that link to "Item:Q5321733"

The following pages link to Contact Centers with a Call-Back Option and Real-Time Delay Information (Q5321733):

Displayed 25 items.

• Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option (Q291308) ‎ (← links)
• \(MMAP|M|N\) queueing system with impatient heterogeneous customers as a model of a contact center (Q336371) ‎ (← links)
• Asymptotically optimal control of many-server heterogeneous service systems with \(H_{2}^{*}\) service times (Q383280) ‎ (← links)
• Data-stories about (im)patient customers in tele-queues (Q386354) ‎ (← links)
• Queueing system with heterogeneous customers as a model of a call center with a call-back for lost customers (Q474796) ‎ (← links)
• Dynamic control of a single-server system with abandonments (Q622616) ‎ (← links)
• Dynamic routing in large-scale service systems with heterogeneous servers (Q812137) ‎ (← links)
• On priority queues with impatient customers (Q943986) ‎ (← links)
• Optimal control of parallel server systems with many servers in heavy traffic (Q946467) ‎ (← links)
• Control of systems with flexible multi-server pools: a shadow routing approach (Q993482) ‎ (← links)
• Optimal balking strategies and pricing for the single server Markovian queue with compartmented waiting space (Q1025608) ‎ (← links)
• The effects of the availability of waiting-time information on a balking queue (Q1027606) ‎ (← links)
• Customer equilibrium in a single-server system with virtual and system queues (Q1640085) ‎ (← links)
• Call centers with a postponed callback offer (Q1642068) ‎ (← links)
• Dynamic appointment scheduling with wait-dependent abandonment (Q1681154) ‎ (← links)
• Exact analysis for multiserver queueing systems with cross selling (Q1730703) ‎ (← links)
• Real options in operations research: a review (Q1754719) ‎ (← links)
• Sharing delay information in service systems: a literature survey (Q1992144) ‎ (← links)
• Price and speed decisions in customer-intensive services with two classes of customers (Q2355092) ‎ (← links)
• When to Use Speedup: An Examination of Service Systems with Returns (Q2875615) ‎ (← links)
• THE IMPACTS OF CUSTOMERS’ DELAY-RISK SENSITIVITIES ON A QUEUE WITH BALKING (Q3183122) ‎ (← links)
• Steady-state analysis of a multiserver queue in the Halfin-Whitt regime (Q3516402) ‎ (← links)
• THE <i>N</i>-NETWORK MODEL WITH UPGRADES (Q3564635) ‎ (← links)
• DYNAMIC ROUTING OF CUSTOMERS WITH GENERAL DELAY COSTS IN A MULTISERVER QUEUING SYSTEM (Q3645155) ‎ (← links)
• An Analysis of a Large-Scale Machine Repair Model (Q5113880) ‎ (← links)