The following pages link to O. Zeynep Akşin (Q933513):
Displayed 8 items.
- On the interaction between retrials and sizing of call centers (Q933514) (← links)
- Computing performance measures in a multi-class multi-resource processor-shared loss system (Q1577123) (← links)
- Capacity sizing in the presence of a common shared resource: Dimensioning an inbound call center. (Q1872998) (← links)
- The impact of retrials on call center performance (Q1881626) (← links)
- Front-office multitasking between service encounters and back-office tasks (Q2023983) (← links)
- Characterizing the performance of process flexibility structures (Q2457265) (← links)
- Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System (Q3114677) (← links)
- On valuing appreciating human assets in services (Q5436482) (← links)