Pages that link to "Item:Q5321733"
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The following pages link to Contact Centers with a Call-Back Option and Real-Time Delay Information (Q5321733):
Displayed 33 items.
- Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option (Q291308) (← links)
- \(MMAP|M|N\) queueing system with impatient heterogeneous customers as a model of a contact center (Q336371) (← links)
- Asymptotically optimal control of many-server heterogeneous service systems with \(H_{2}^{*}\) service times (Q383280) (← links)
- Data-stories about (im)patient customers in tele-queues (Q386354) (← links)
- Queueing system with heterogeneous customers as a model of a call center with a call-back for lost customers (Q474796) (← links)
- Dynamic control of a single-server system with abandonments (Q622616) (← links)
- Dynamic routing in large-scale service systems with heterogeneous servers (Q812137) (← links)
- On priority queues with impatient customers (Q943986) (← links)
- Optimal control of parallel server systems with many servers in heavy traffic (Q946467) (← links)
- Control of systems with flexible multi-server pools: a shadow routing approach (Q993482) (← links)
- Optimal balking strategies and pricing for the single server Markovian queue with compartmented waiting space (Q1025608) (← links)
- The effects of the availability of waiting-time information on a balking queue (Q1027606) (← links)
- Customer equilibrium in a single-server system with virtual and system queues (Q1640085) (← links)
- Call centers with a postponed callback offer (Q1642068) (← links)
- Dynamic appointment scheduling with wait-dependent abandonment (Q1681154) (← links)
- Exact analysis for multiserver queueing systems with cross selling (Q1730703) (← links)
- Real options in operations research: a review (Q1754719) (← links)
- Sharing delay information in service systems: a literature survey (Q1992144) (← links)
- Front-office multitasking between service encounters and back-office tasks (Q2023983) (← links)
- Price and speed decisions in customer-intensive services with two classes of customers (Q2355092) (← links)
- When to Use Speedup: An Examination of Service Systems with Returns (Q2875615) (← links)
- THE IMPACTS OF CUSTOMERS’ DELAY-RISK SENSITIVITIES ON A QUEUE WITH BALKING (Q3183122) (← links)
- Steady-state analysis of a multiserver queue in the Halfin-Whitt regime (Q3516402) (← links)
- THE <i>N</i>-NETWORK MODEL WITH UPGRADES (Q3564635) (← links)
- DYNAMIC ROUTING OF CUSTOMERS WITH GENERAL DELAY COSTS IN A MULTISERVER QUEUING SYSTEM (Q3645155) (← links)
- An Equilibrium Analysis of a Multiclass Queue with Endogenous Abandonments in Heavy Traffic (Q4969316) (← links)
- An Analysis of a Large-Scale Machine Repair Model (Q5113880) (← links)
- Optimal Signaling Mechanisms in Unobservable Queues (Q5129202) (← links)
- A Model of Rational Retrials in Queues (Q5129218) (← links)
- Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems (Q5129220) (← links)
- An Optimal Callback Policy for General Arrival Processes: A Pathwise Analysis (Q5131461) (← links)
- Two‐class constrained optimization with applications to queueing control (Q6079109) (← links)
- A single server retrial queue with event-dependent arrival rates (Q6148758) (← links)