Optimal workforce size and allocation for urban retail chains

DOI10.1016/j.ejor.2005.06.038zbMath1142.90377OpenAlexW2152061634MaRDI QIDQ2433471

Mozart B. C. Menezes, Seokjin Kim, Rong-Bing Huang

Publication date: 27 October 2006

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2005.06.038

zbMATH Keywords

queueingretailingworkforceservice management

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Reliability, availability, maintenance, inspection in operations research (90B25)

Cites Work

• Unnamed Item
• Determining optimal pool size of a temporaray call-in work force
• A queueing control model for retail services having back room operations and cross-trained workers
• Optimizing the use of contingent labor when demand is uncertain
• On the convexity of loss probabilities
• Workforce Planning in Mixed Model Assembly Systems
• Scheduling Workforce and Workflow in a High Volume Factory

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