Generating labor requirements and rosters for mail handlers using simulation and optimization

DOI10.1016/J.COR.2005.02.022MaRDI QIDQ2489309zbMATH OpenOpenAlexFDO

Authors Xiangtong Qi, Jonathan F. Bard

Publication date 16 May 2006

Published in Computers \& Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.cor.2005.02.022

zbMATH Keywords

Labor requirementsOptimization validationShift schedulingSimulation

Mathematics Subject Classification ID

Performance evaluation, queueing, and scheduling in the context of computer systems (68M20) Deterministic scheduling theory in operations research (90B35)

Recommendations

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Cites work

• Call center staffing with simulation and cutting plane methods
• Development of a workforce management system for a customer hotline service
• Equipment Selection and Machine Scheduling in General Mail Facilities
• Estimating staffing requirements at an airport terminal
• scientific article; zbMATH DE number 864788 (Why is no real title available?)
• Integrated simulation, heuristic and optimisation approaches to staff scheduling
• Optimal Shift Scheduling with Multiple Break Windows
• Optimal staffing for cyclically scheduled processes
• Scheduling Workforce and Workflow in a High Volume Factory
• Staff scheduling and rostering: a review of applications, methods and models.
• Staff scheduling at the United States postal Service

Cited in

(6)

• ``You have to get wet to learn how to swim applied to bridging the gap between research into personnel scheduling and its implementation in practice
• Workforce planning in a lotsizing mail processing problem
• Shift rostering using decomposition: assign weekend shifts first
• Workforce planning at USPS mail processing and distribution centers using stochastic optimization
• Equipment Selection and Machine Scheduling in General Mail Facilities
• Review of models and methodology for scheduling problems in USPS mail processing and distribution centres

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