Risk measures and their application to staffing nonstationary service systems
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Recommendations
- Staffing to stabilize the tail probability of delay in service systems with time-varying demand
- STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
- Staffing large-scale service systems with distributional uncertainty
- Dynamic rate Erlang-A queues
- Staffing of time-varying queues to achieve time-stable performance
Cites work
- A Poisson-Charlier approximation for nonstationary queues
- Approximation of the non-stationary \(M(t)/M(t)/c(t)\)-queue using stationary queueing models: The stationary backlog-carryover approach
- Call centers with impatient customers: Many-server asymptotics of the M/M/\(n+G\) queue
- Conditional and dynamic convex risk measures
- Designing a call center with an IVR (interactive voice response)
- Dual characterization of properties of risk measures on Orlicz hearts
- Entropic risk constraints for utility maximization
- Gaussian expansions and bounds for the Poisson distribution applied to the Erlang B formula
- Gaussian skewness approximation for dynamic rate multi-server queues with abandonment
- Gram Charlier expansion for time varying multiserver queues with abandonment
- Heavy traffic limits for queues with many deterministic servers
- Large-time asymptotics for the \(G_{t}/M_{t}/s_{t}+GI_{t}\) many-server fluid queue with abandonment
- Many-server heavy-traffic limit for queues with time-varying parameters
- Optimal policies of M(t)/M/c/c queues with two different levels of servers
- Optimization of risk measures
- Queues with many servers and impatient customers
- RISK MEASURES ON ORLICZ HEARTS
- Server Staffing to Meet Time-Varying Demand
- Server allocation for zero buffer tandem queues
- Stabilizing customer abandonment in many-server queues with time-varying arrivals
- Staffing of time-varying queues to achieve time-stable performance
- Strong approximation for Markovian service networks
- The Physics of the Mt/G/∞ Queue
- The truncated normal distribution: applications to queues with impatient customers
- Wiener chaos: Moments, cumulants and diagrams. A survey with computer implementation
Cited in
(7)- Optimal control of a time-varying double-ended production queueing model
- Queues driven by Hawkes processes
- Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands
- Dynamic rate Erlang-A queues
- Queues with delayed information: a dynamical systems perspective
- Statistical inference for \(M_t/G/ Infinity\) queueing systems under incomplete observations
- Target-Oriented Distributionally Robust Optimization and Its Applications to Surgery Allocation
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