Statistical models for customer lifetime value

MaRDI QIDQ3068001zbMATH OpenFDO

Authors Silvia Figini, Paolo Giudici

Publication date 13 January 2011

Full work available at URL http://pphmj.com/abstract/5369.htm

zbMATH Keywords

churn modelsmultidimensional data analysispredictive modelsstatistical data mining

Mathematics Subject Classification ID

Bayesian inference (62F15) Applications of statistics (62P99)

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Cited in

(17)

• Modeling churn using customer lifetime value
• A hierarchical multiple kernel support vector machine for customer churn prediction using longitudinal behavioral data
• The Gamma/Weibull customer lifetime model
• Penalized models to estimate customer survival
• On optimal intervention for customer lifetime value
• Customer lifetime value and properties with homogeneous Poisson response
• Bayesian churn models
• Customer-base analysis using repeated cross-sectional summary (RCSS) data
• Customer lifetime value: stochastic optimization approach
• Application of stochastic models to determine customers lifetime value for a Brazilian supermarkets network
• Multi-state modelling of customer churn
• Predicting effective customer lifetime: an application of survival analysis for telecommunication industry
• A large-scale constrained joint modeling approach for predicting user activity, engagement, and churn with application to freemium mobile games
• Measuring customer quality in retail banking
• The Impact of Churn on Client Value in Health Insurance, Evaluation Using a Random Forest Under Various Censoring Mechanisms
• RFM measures and customer lifetime value: investigating the behavioral relationship in a non-contractual setting using a hierarchical Bayes model
• Including individual Customer Lifetime Value and competing risks in tree-based lapse management strategies

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