Workforce scheduling with multiple objectives

DOI10.1016/J.EJOR.2008.02.038MaRDI QIDQ2378460zbMATH OpenOpenAlexFDO

Authors Ignacio Castillo, Tarja Joro, Yongyue Li

Publication date 8 January 2009

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2008.02.038

zbMATH Keywords

multiple criteriaservice operationspersonnel and shift scheduling

Mathematics Subject Classification ID

Deterministic scheduling theory in operations research (90B35)

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Cites work

• scientific article; zbMATH DE number 1097572 (Why is no real title available?)
• A Procedure for Ranking Efficient Units in Data Envelopment Analysis
• A distributed genetic algorithm for deterministic and stochastic labor scheduling problems
• A probabilistic solution-generator for simulation
• A simulated-annealing heuristic for shift scheduling using non-continuously available employees
• Accounting for time-varying queueing effects in workforce scheduling
• Cost analysis of alternative formulations for personnel scheduling in continuously operating organizations
• Improving Personnel Scheduling at Airline Stations
• Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands
• Measuring the efficiency of decision making units
• Multiple criteria decision analysis. State of the art surveys
• On Manpower Scheduling Algorithms
• Structural comparison of data envelopment analysis and multiple objective linear programming

Cited in

(20)

• An integrated staff-sizing approach considering feasibility of scheduling decision
• ``You have to get wet to learn how to swim applied to bridging the gap between research into personnel scheduling and its implementation in practice
• Man power optimization in large-scale corporations
• Off-Day Scheduling with Hierarchical Worker Categories
• Multi-objective Large-Scale Staff Allocation
• Counting and enumerating feasible rotating schedules by means of Gröbner bases
• Multi-skilled workforce scheduling model for MRO service center
• Stable multi-skill workforce assignments
• Managerial insights from service industry models: a new scenario decomposition method
• A branch-and-bound algorithm for shift scheduling with stochastic nonstationary demand
• scientific article; zbMATH DE number 915585 (Why is no real title available?)
• Physician staffing for emergency departments with time-varying demand
• Cost of fairness in agent scheduling for contact centers
• Efficient shift scheduling in the retail sector through two-stage optimization
• scientific article; zbMATH DE number 5808215 (Why is no real title available?)
• Accounting for time-varying queueing effects in workforce scheduling
• Optimum workforce scheduling for multiple security gates
• The trade off between diversity and quality for multi-objective workforce scheduling
• Performance approximation for time-dependent queues with generally distributed abandonments
• Variable employee productivity in workforce scheduling

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