A fast staffing algorithm for multistage call centers with impatient customers and time-dependent overflow (Q6608513)
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scientific article; zbMATH DE number 7916334
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| English | A fast staffing algorithm for multistage call centers with impatient customers and time-dependent overflow |
scientific article; zbMATH DE number 7916334 |
Statements
A fast staffing algorithm for multistage call centers with impatient customers and time-dependent overflow (English)
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20 September 2024
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call center
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queueing
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impatient customer
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staffing
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0.7984978556632996
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0.7918906807899475
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0.7615633606910706
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0.7590245008468628
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