A Unified Approach to Diffusion Analysis of Queues with General Patience-Time Distributions
From MaRDI portal
Publication:3186548
DOI10.1287/moor.2015.0772zbMath1342.90052arXiv1208.5552OpenAlexW2241730350MaRDI QIDQ3186548
Junfei Huang, Jiheng Zhang, Han-Qin Zhang
Publication date: 10 August 2016
Published in: Mathematics of Operations Research (Search for Journal in Brave)
Full work available at URL: https://arxiv.org/abs/1208.5552
diffusion approximationheavy trafficmany-server queuesingle-server queuecustomer abandonmentHalfin-Whitt regimenondegenerate slowdown regime
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)
Related Items
Modeling and Analysis of Switching Diffusion Systems: Past-Dependent Switching with a Countable State Space, Stationary distribution convergence of the offered waiting processes in heavy traffic under general patience time scaling
Cites Work
- Unnamed Item
- Convergence of a queueing system in heavy traffic with general patience-time distributions
- Call centers with impatient customers: Many-server asymptotics of the M/M/\(n+G\) queue
- Proofs of the martingale FCLT
- Heavy-traffic limits for waiting times in many-server queues with abandonment
- The \(G/GI/N\) queue in the Halfin-Whitt regime
- Single-server queues with Markov-modulated arrivals and service speed
- A heavy traffic limit theorem for a class of open queueing networks with finite buffers
- A diffusion approximation for a Markovian queue with reneging
- On positive Harris recurrence of multiclass queueing networks: A unified approach via fluid limit models
- Many-server diffusion limits for \(G/Ph/n+GI\) queues
- Heavy-traffic asymptotics for networks of parallel queues with Markov-modulated service speeds
- General hazard-type scaling of abandonment time distribution for a \(\mathrm{G}/\mathrm{Ph}/n+\mathrm{GI}\) queue in the Halfin-Whitt heavy-traffic regime
- Scheduling parallel servers in the nondegenerate slowdown diffusion regime: asymptotic optimality results
- An explicit formula for the Skorokhod map on \([0,a\)]
- On queues with Markov modulated service rates
- A diffusion approximation for a GI/GI/1 queue with balking or reneging
- Queues with Many Servers and Impatient Customers
- A Diffusion Regime with Nondegenerate Slowdown
- Hazard Rate Scaling of the Abandonment Distribution for the GI/M/n + GI Queue in Heavy Traffic
- Approximating the GI/GI/1+GI Queue with a Nonlinear Drift Diffusion: Hazard Rate Scaling in Heavy Traffic
- Customer Abandonment in Many-Server Queues
- A Fair Policy for the G/GI/N Queue with Multiple Server Pools
- Some Useful Functions for Functional Limit Theorems
- Many-server queues with customer abandonment: numerical analysis of their diffusion models
- Diffusion Approximations for G/M/n + GI Queues with State-Dependent Service Rates
