Dynamic scheduling of a \(GI/GI/1+GI\) queue with multiple customer classes
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Publication:386352
DOI10.1007/s11134-012-9325-7zbMath1277.60157OpenAlexW2087644433MaRDI QIDQ386352
Publication date: 9 December 2013
Published in: Queueing Systems (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s11134-012-9325-7
diffusion approximationcustomer abandonmentcustomer impatienceBrownian control problemcustomer renegingscheduling control in multiclass queue
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Optimal stochastic control (93E20)
Related Items (18)
Server assignment policies in queues with customer abandonments ⋮ Developing Effective Service Policies for Multiclass Queues with Abandonment: Asymptotic Optimality and Approximate Policy Improvement ⋮ Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback ⋮ On scheduling a multiclass queue with abandonments under general delay costs ⋮ Fluid Limits for Multiclass Many-Server Queues with General Reneging Distributions and Head-of-the-Line Scheduling ⋮ Data-stories about (im)patient customers in tele-queues ⋮ Ergodic control of multi-class \(\mathrm{M}/\mathrm{M}/N+\mathrm{M}\) queues in the Halfin-Whitt regime ⋮ Analysis of a two-class queueing system with service times dependent on the presence of a certain class ⋮ An ergodic control problem for many-server multiclass queueing systems with cross-trained servers ⋮ Dynamic Volunteer Staffing in Multicrop Gleaning Operations ⋮ Virtual allocation policies for many-server queues with abandonment ⋮ An Equilibrium Analysis of a Multiclass Queue with Endogenous Abandonments in Heavy Traffic ⋮ Asymptotically optimal index policies for an abandonment queue with convex holding cost ⋮ Workload-Dependent Dynamic Priority for the Multiclass Queue with Reneging ⋮ Customer Learning in Call Centers from Previous Waiting Experiences ⋮ Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized cμ/h Rule ⋮ Queueing systems with random volume customers and a sectorized unlimited memory buffer ⋮ Scheduling to Differentiate Service in a Multiclass Service System
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