Staffing decisions for heterogeneous workers with turnover
From MaRDI portal
Publication:811973
DOI10.1007/s00186-005-0033-5zbMath1080.90081MaRDI QIDQ811973
Rhonda Righter, Hyun-Soo Ahn, J. George Shanthikumar
Publication date: 23 January 2006
Published in: Mathematical Methods of Operations Research (Search for Journal in Brave)
Full work available at URL: http://hdl.handle.net/2027.42/45844
90C39: Dynamic programming
90C40: Markov and semi-Markov decision processes
90B70: Theory of organizations, manpower planning in operations research
Related Items
Workforce planning in the printing industry, Long-term staffing based on qualification profiles, Integrated capacity and inventory management with capacity acquisition lead times, Determining personnel promotion policies in HEI, A real options approach to labour shifts planning under different service level targets, A successive convex approximation method for multistage workforce capacity planning problem with turnover, Optimum service capacity and demand management with price incentives
Cites Work
- Unnamed Item
- Determining optimal pool size of a temporaray call-in work force
- Multi-factor dynamic investment under uncertainty
- Multi-resource investment strategies: Operational hedging under demand uncertainty
- Queueing models of call centers: An introduction
- Optimizing the use of contingent labor when demand is uncertain
- Multimodularity, Convexity, and Optimization Properties
- Investment Strategies for Flexible Resources
- Optimal Investment in Product-Flexible Manufacturing Capacity
- Flexible Service Capacity: Optimal Investment and the Impact of Demand Correlation
- Managing Learning and Turnover in Employee Staffing
- On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design
- Extremal Splittings of Point Processes
- Discrete Convex Analysis
- Human resource planning in knowledge-intensive operations: a model for learning with stochastic turnover.