Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector (Q2393338)

From MaRDI portal
scientific article
Language Label Description Also known as
English
Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
scientific article

    Statements

    Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector (English)
    0 references
    0 references
    0 references
    0 references
    7 August 2013
    0 references
    efficiency evaluation
    0 references
    banking sector
    0 references
    data envelopment analysis
    0 references
    customer satisfaction
    0 references
    business performance
    0 references
    employee appraisal
    0 references
    0 references
    0 references

    Identifiers