Staffing for many-server systems facing non-standard arrival processes (Q2242346): Difference between revisions

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+Q3466709
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+Modeling Daily Arrivals to a Telephone Call Center
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+Capacity Sizing Under Parameter Uncertainty: Safety Staffing Principles Revisited
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+On a Data-Driven Method for Staffing Large Call Centers
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+Dimensioning Large Call Centers
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+Two issues in setting call centre staffing levels
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+Some Effects of Nonstationarity on Multiserver Markovian Queueing Systems
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+Parameter estimation for a discretely observed population process under Markov-modulation
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+Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach
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+Heavy-Traffic Limits for Queues with Many Exponential Servers
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+STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS
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+Scaling limits for infinite-server systems in a random environment
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+Refining Square-Root Safety Staffing by Expanding Erlang C
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+Server Staffing to Meet Time-Varying Demand
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+Managing uncertainty in call centres using Poisson mixtures
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+Poisson and non-Poisson properties in appointment-generated arrival processes: the case of an endocrinology clinic
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+Choosing arrival process models for service systems: Tests of a nonhomogeneous Poisson process
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+A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic
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+Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime
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+Staffing a call center with uncertain non-stationary arrival rate and flexibility
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+Robust heavy-traffic approximations for service systems facing overdispersed demand
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+A versatile Markovian point process
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+A Closure Approximation for the Nonstationary <i>M</i>/<i>M</i>/<i>s</i> Queue
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+FORECAST ERRORS IN SERVICE SYSTEMS
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+The Pointwise Stationary Approximation for Mt/Mt/s Queues Is Asymptotically Correct As the Rates Increase
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+Understanding the Efficiency of Multi-Server Service Systems
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+Dynamic staffing in a telephone call center aiming to immediately answer all calls
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+Staffing Call Centers with Impatient Customers: Refinements to Many-Server Asymptotics
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