Asymptotic approximations for stationary distributions of many-server queues with abandonment

DOI10.1214/10-AAP738zbMath1245.60087arXiv1003.3373MaRDI QIDQ417069

Kavita Ramanan, Weining Kang

Publication date: 13 May 2012

Published in: The Annals of Applied Probability (Search for Journal in Brave)

Full work available at URL: https://arxiv.org/abs/1003.3373

zbMATH Keywords

ergodicity; call centers; multi-server queues; stationary distribution; mean-field limits; abandonment; reneging; measure-valued processes

Mathematics Subject Classification ID

60K25: Queueing theory (aspects of probability theory)

90B22: Queues and service in operations research

68M20: Performance evaluation, queueing, and scheduling in the context of computer systems

60F99: Limit theorems in probability theory

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