Understanding the marginal impact of customer flexibility

DOI10.1007/S11134-011-9271-9MaRDI QIDQ383243zbMATH OpenOpenAlexFDO

Authors Osman T. Akgun, Rhonda Righter, Ronald Wolff

Publication date 25 November 2013

Published in Queueing Systems (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/s11134-011-9271-9

zbMATH Keywords

majorizationJSQstochastic convexity

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25) Sample path properties (60G17)

Recommendations

• Modeling and analysis of flexible queueing systems
• Multiple-server system with flexible arrivals
• Partial flexibility in routeing and scheduling
• A little flexibility is all you need: on the asymptotic value of flexible capacity in parallel queuing systems
• The impact of the composition of the customer base in general queueing models

Cites work

• scientific article; zbMATH DE number 605729 (Why is no real title available?)
• A Basic Dynamic Routing Problem and Diffusion
• A simple dynamic routing problem
• Finiteness of waiting-time moments in general stationary single-server queues
• Join the shortest queue: Stability and exact asymptotics
• Minimizing response times and queue lengths in systems of parallel queues
• Multiple-server system with flexible arrivals
• ON PARALLEL QUEUING WITH RANDOM SERVER CONNECTIVITY AND ROUTING CONSTRAINTS
• On the Optimality of the Generalized Shortest Queue Policy
• On the optimal assignment of customers to parallel servers
• Optimality of routing and servicing in dependent parallel processing systems
• Optimality of the shortest line discipline
• The Effect of Increasing Routing Choice on Resource Pooling

Cited in

(11)

• Signaling for decentralized routing in a queueing network
• Time-dependent performance approximation of truck handling operations at an air cargo terminal
• Ranking flexibility structures in queueing systems
• Multiple-server system with flexible arrivals
• On Accommodating Customer Flexibility in Service Systems
• Product forms for FCFS queueing models with arbitrary server-job compatibilities: an overview
• The impact of the composition of the customer base in general queueing models
• Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers
• Personalized queues: the customer view, via a fluid model of serving least-patient first
• The benefit of introducing variability in single-server queues with application to quality-based service domains
• Managing flexibility: optimal sizing and scheduling of flexible servers

This page was built for publication: Understanding the marginal impact of customer flexibility

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q383243)