Decision making under uncertain and dependent system rates in service systems (Q2029984): Difference between revisions

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+Call center service process analysis: Bayesian parametric and semi-parametric mixture modeling
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+Stochastic call center staffing with uncertain arrival, service and abandonment rates: A Bayesian perspective
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+Call center arrival modeling: A Bayesian state-space approach
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+Bayesian analysis of queues with impatient customers: Applications to call centers
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+Bayesian prediction in \(M/M/1\) queues
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+Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
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+Optimizing daily agent scheduling in a multiskill call center
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+Statistical Analysis of a Telephone Call Center
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+A two-class queueing system with constant retrial policy and general class dependent service times
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+Augmented Markov Chain Monte Carlo Simulation for Two-Stage Stochastic Programs with Recourse
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+Augmented nested sampling for stochastic programs with recourse and endogenous uncertainty
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+Staffing of Time-Varying Queues to Achieve Time-Stable Performance
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+A class of stochastic programs with decision dependent uncertainty
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+Service-Level Differentiation in Call Centers with Fully Flexible Servers
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+Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach
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+Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers
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+Server Staffing to Meet Time-Varying Demand
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+Optimization by Simulated Annealing
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+Decision dependent stochastic processes
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+Bayesian modeling of abandonments in ticket queues
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+Modeling latent sources in call center arrival data
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+On the scheduling of operations in a chat contact center
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+Stabilizing performance in a service system with time-varying arrivals and customer feedback
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+Staffing Many-Server Queues with Impatient Customers: Constraint Satisfaction in Call Centers
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+A subjective Bayesian approach to the theory of queues. I: Modeling
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+A subjective Bayesian approach to the theory of queues. II: Inference and information in M/M/1 queues
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+Q4510984
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+Bayesian inference for double Pareto lognormal queues
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+Bayesian Analysis of Stochastic Process Models
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+Bayesian analysis of \(M/Er/1\) and \(M/H_k/1\) queues
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+Nested sampling for general Bayesian computation
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+Bayesian Forecasting of an Inhomogeneous Poisson Process With Applications to Call Center Data
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+Staffing call centers under arrival-rate uncertainty with Bayesian updates
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