Performance approximation for time-dependent queues with generally distributed abandonments
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Cites work
- A branch-and-bound algorithm for shift scheduling with stochastic nonstationary demand
- A Poisson-Charlier approximation for nonstationary queues
- A uniformization approach for the dynamic control of queueing systems with abandonments
- Algorithms for Time-Varying Networks of Many-Server Fluid Queues
- Approximation of the non-stationary \(M(t)/M(t)/c(t)\)-queue using stationary queueing models: The stationary backlog-carryover approach
- Call centers with impatient customers: Many-server asymptotics of the M/M/\(n+G\) queue
- Dynamic rate Erlang-A queues
- Fluid limits of many-server queues with reneging
- Gaussian skewness approximation for dynamic rate multi-server queues with abandonment
- Gram Charlier expansion for time varying multiserver queues with abandonment
- Large-time asymptotics for the \(G_{t}/M_{t}/s_{t}+GI_{t}\) many-server fluid queue with abandonment
- Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment
- Many-server heavy-traffic limit for queues with time-varying parameters
- New perspectives on the Erlang-A queue
- Non-stationary delay analysis of runway systems
- On the modelling and performance measurement of service networks with heterogeneous customers
- Optimization for simulation: theory vs. practice
- Queueing models of call centers: An introduction
- Robust and data-driven approaches to call centers
- Scheduling real-time and non-real-time traffic under nonstationary conditions
- Solving Ordinary Differential Equations I
- Staffing of time-varying queues to achieve time-stable performance
- Statistical Analysis of a Telephone Call Center
- The \(G_{t}/GI/s_{t}+GI\) many-server fluid queue
- The Error in Steady-State Approximations for the Time-Dependent Waiting Time Distribution
- The impact of customers' patience on delay and abandonment: some empirically-driven experiments with the \(\text{M/M}/n+G\) queue
- The impact of retrials on call center performance
- Time-dependent performance approximation of truck handling operations at an air cargo terminal
- Workforce scheduling with multiple objectives
Cited in
(7)- Delay performance of data-center queue with setup policy and abandonment
- General hazard-type scaling of abandonment time distribution for a \(\mathrm{G}/\mathrm{Ph}/n+\mathrm{GI}\) queue in the Halfin-Whitt heavy-traffic regime
- Approximation of the non-stationary \(M(t)/M(t)/c(t)\)-queue using stationary queueing models: The stationary backlog-carryover approach
- Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments
- Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments
- Asymptotic Inference for Waiting Times and Patiences in Queues with Abandonment
- The Error in Steady-State Approximations for the Time-Dependent Waiting Time Distribution
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