When to use speedup: an examination of service systems with returns
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Publication:2875615
Recommendations
- Service systems with slowdowns: potential failures and proposed solutions
- Multiclass state‐dependent service systems with returns
- Responding to Unexpected Overloads in Large-Scale Service Systems
- Modeling load and overwork effects in queueing systems with adaptive service rates
- An M/G/1 Queue with Adaptable Service Speed
Cites work
- An M/G/1 Queue with Adaptable Service Speed
- An ODE for an overloaded \(X\) model involving a stochastic averaging principle
- Contact Centers with a Call-Back Option and Real-Time Delay Information
- Control of patient flow in emergency departments, or multiclass queues with deadlines and feedback
- Dimensioning Large-Scale Membership Services
- Dynamic control of an \(M/M/1\) service system with adjustable arrival and service rates
- Identifying good nursing levels: a queuing approach
- Lyapunov stability theory of nonsmooth systems
- Managing Response Time in a Call-Routing Problem with Service Failure
- Nonlinear oscillations, dynamical systems, and bifurcations of vector fields
- OPTIMAL ADMISSION CONTROL IN QUEUES WITH WORKLOAD-DEPENDENT SERVICE RATES
- On queues with service and interarrival times depending on waiting times
- Piecewise-smooth dynamical systems. Theory and applications
- Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services
- Queues with service times and interarrival times depending linearly and randomly upon waiting times
- Single-machine stochastic scheduling with dependent processing times
- State-dependent stochastic networks. I: Approximation and applications with continuous diffusion limits
- Strong approximation for Markovian service networks
Cited in
(18)- Load effect on service times
- Applications of fluid models in service operations management
- The principal-agent problem for service rate event-dependency
- Timing it right: balancing inpatient congestion vs. readmission risk at discharge
- Balancing admission control, speedup, and waiting in service systems
- Dynamic server assignment in multiclass queues with shifts, with applications to nurse staffing in emergency departments
- Modeling load and overwork effects in queueing systems with adaptive service rates
- Profit maximization in the $M/M/1$ queue
- Analytics for labor planning in systems with load-dependent service times
- Multiclass state‐dependent service systems with returns
- A survey on skill-based routing with applications to service operations management
- Allocation of Intensive Care Unit Beds in Periods of High Demand
- Return and refund policy for product and core service bundling in the dual‐channel supply chain
- Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems
- Spatial capacity planning
- Service systems with slowdowns: potential failures and proposed solutions
- On patient flow in hospitals: a data-based queueing-science perspective
- Comparison of fluid approximations for service systems with state-dependent service rates and return probabilities
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