Abandonment versus blocking in many-server queues: asymptotic optimality in the QED regime
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Publication:386345
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- A Bounded Variation Control Problem for Diffusion Processes
- A Numerical Method for Solving Singular Stochastic Control Problems
- Admission control for a multi-server queue with abandonment
- An explicit formula for the Skorokhod map on \([0,a]\)
- Approximating the GI/GI/1+GI queue with a nonlinear drift diffusion: hazard rate scaling in heavy traffic
- Asymptotically Optimal Admission Control of a Queue with Impatient Customers
- Controlled Markov processes and viscosity solutions
- Convergence of a queueing system in heavy traffic with general patience-time distributions
- Customer abandonment in many-server queues
- Designing a call center with an IVR (interactive voice response)
- Diffusion approximation for \(GI/G/1\) controlled queues
- Dimensioning Large Call Centers
- Gaussian expansions and bounds for the Poisson distribution applied to the Erlang B formula
- Heavy-Traffic Limits for Queues with Many Exponential Servers
- Heavy-Traffic Limits for the G/H2*/n/mQueue
- Martingale proofs of many-server heavy-traffic limits for Markovian queues
- On the Principle of Smooth Fit for a Class of Singular Stochastic Control Problems for Diffusions
- Optimal buffer size and dynamic rate control for a queueing system with impatient customers in heavy traffic
- Optimal buffer size for a stochastic processing network in heavy traffic
- Queues with many servers and impatient customers
- Refining square-root safety staffing by expanding Erlang C
- Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic.
- Scheduling control for queueing systems with many servers: asymptotic optimality in heavy traffic
- The Skorokhod problem in a time-dependent interval
- The \(G/GI/N\) queue in the Halfin-Whitt regime
- The multiclass GI/PH/N queue in the Halfin-Whitt regime
Cited in
(17)- Optimal inventory control with path-dependent cost criteria
- Late-rejection, a strategy to perform an overflow policy
- On the Taylor expansion of value functions
- The Impact of Delay Announcements in Many-Server Queues with Abandonment
- On the long-run average cost minimization problem of the stochastic production-inventory models
- Optimal service rate perturbations of many server queues in heavy traffic
- Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments
- Controlling the running maximum of a diffusion process and an application to queueing systems
- Analysis of \(M^{ X}/ G/1\) queues with impatient customers
- Asymptotic Inference for Waiting Times and Patiences in Queues with Abandonment
- QED limits for many-server systems under a priority policy
- Admission control for a multi-server queue with abandonment
- Designing a call center with an IVR (interactive voice response)
- Virtual allocation policies for many-server queues with abandonment
- Optimal admission control for many-server systems with QED-driven revenues
- Fluid approximations and control of queues in emergency departments
- Convergence of a queueing system in heavy traffic with general patience-time distributions
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