Applications of fluid models in service operations management (Q6163558): Difference between revisions

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scientific article; zbMATH DE number 7702258

Language	Label	Description	Also known as
English	Applications of fluid models in service operations management	scientific article; zbMATH DE number 7702258

Statements

scholarly article

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Applications of fluid models in service operations management (English)

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Queueing Systems

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publication date

26 June 2023

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zbMATH Keywords

queueing systems

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service/healthcare operations management

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asymptotic analysis

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functional strong law of large numbers

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MaRDI profile type

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full work available at URL

https://doi.org/10.1007/s11134-022-09868-2

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On the Optimal Design of a Bipartite Matching Queueing System

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On the interaction between retrials and sizing of call centers

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The impact of retrials on call center performance

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A Broader View of Designing the Liver Allocation System

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Bid-Price Controls for Network Revenue Management: Martingale Characterization of Optimal Bid Prices

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ON THE COMPARISON OF QUEUEING SYSTEMS WITH THEIR FLUID LIMITS

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Dynamic routing in large-scale service systems with heterogeneous servers

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Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers

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The Impact of Delay Announcements in Many-Server Queues with Abandonment

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Fair Dynamic Routing in Large-Scale Heterogeneous-Server Systems

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Scheduling control for queueing systems with many servers: asymptotic optimality in heavy traffic

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The <i>cμ/θ</i> Rule for Many-Server Queues with Abandonment

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A blind policy for equalizing cumulative idleness

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Performance evaluation of scheduling control of queueing networks: Fluid model heuristics

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Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements

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Dynamic routing and admission control in high-volume service systems: Asymptotic analysis via multi-scale fluid limits

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On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers

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Capacity Sizing Under Parameter Uncertainty: Safety Staffing Principles Revisited

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From Fluid Relaxations to Practical Algorithms for High-Multiplicity Job-Shop Scheduling: The Holding Cost Objective

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Dimensioning Large Call Centers

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Empty-Car Routing in Ridesharing Systems

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Dynamic Server Assignment in Multiclass Queues with Shifts, with Applications to Nurse Staffing in Emergency Departments

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Utilizing partial flexibility to improve emergency department flow: Theory and implementation

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When to Use Speedup: An Examination of Service Systems with Returns

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Dynamic Scheduling of a Multiclass Fluid Network

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On positive Harris recurrence of multiclass queueing networks: A unified approach via fluid limit models

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Processing Networks

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A Fluid Heuristic for Minimizing Makespan in Job Shops

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One-Attribute Sequential Assignment Match Processes in Discrete Time

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A Fluid Model for One-Sided Bipartite Matching Queues with Match-Dependent Rewards

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Service Systems with Slowdowns: Potential Failures and Proposed Solutions

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Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both?

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Queueing Models for Patient-Flow Dynamics in Inpatient Wards

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Service-Level Differentiation in Call Centers with Fully Flexible Servers

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Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach

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Overflow Networks: Approximations and Implications to Call Center Outsourcing

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Queue-and-Idleness-Ratio Controls in Many-Server Service Systems

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Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing

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Heavy-Traffic Limits for Queues with Many Exponential Servers

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Heavy traffic analysis of a system with parallel servers: Asymptotic optimality of discrete-review policies

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Dynamic Scheduling of a Multiclass Queue in the Halfin-Whitt Heavy Traffic Regime

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Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback

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Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing

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Sharing delay information in service systems: a literature survey

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Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments

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Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity

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Refining Square-Root Safety Staffing by Expanding Erlang C

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Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters

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Large-time asymptotics for the \(G_{t}/M_{t}/s_{t}+GI_{t}\) many-server fluid queue with abandonment

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A Network of Time-Varying Many-Server Fluid Queues with Customer Abandonment

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The \(G_{t}/GI/s_{t}+GI\) many-server fluid queue

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Many-server heavy-traffic limit for queues with time-varying parameters

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Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized <i>cμ</i>/<i>h</i> Rule

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Discrete-review policies for scheduling stochastic networks: trajectory tracking and fluid-scale asymptotic optimality.

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Strong Approximations for Time-Dependent Queues

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Strong approximation for Markovian service networks

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Personalized queues: the customer view, via a fluid model of serving least-patient first

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Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule

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Nonlinear Dynamics in Queueing Theory: Determining the Size of Oscillations in Queues with Delay

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Limiting the oscillations in queues with delayed information through a novel type of delay announcement

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Dynamic Matching for Real-Time Ride Sharing

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Heavy-traffic limits for many-server queues with service interruptions

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Queues with Choice via Delay Differential Equations

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An analysis of queues with delayed information and time-varying arrival rates

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Responding to Unexpected Overloads in Large-Scale Service Systems

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A Fluid Approximation for Service Systems Responding to Unexpected Overloads

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Call Center Outsourcing: Coordinating Staffing Level and Service Quality

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Capacity Management in Rental Businesses with Two Customer Bases

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MaxWeight scheduling in a generalized switch: State space collapse and workload minimization in heavy traffic

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Fluid Models for Overloaded Multiclass Many-Server Queueing Systems with First-Come, First-Served Routing

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Dynamic Control of <i>N</i>-Systems with Many Servers: Asymptotic Optimality of a Static Priority Policy in Heavy Traffic

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Dynamic scheduling with convex delay costs: The generalized \(c\mu\) rule

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A Fluid Flow Model of Networks of Queues

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Understanding the Efficiency of Multi-Server Service Systems

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Stochastic-Process Limits

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Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments

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Two fluid approximations for multi-server queues with abandonments

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Fluid Models for Multiserver Queues with Abandonments

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Heavy-traffic limits for queues with periodic arrival processes

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Time-varying tandem queues with blocking: modeling, analysis, and operational insights via fluid models with reflection

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Time-varying many-server finite-queues in tandem: comparing blocking mechanisms via fluid models

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Identifiers

zbMATH Open document ID

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Mathematics Subject Classification ID

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zbMATH DE Number

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10.1007/S11134-022-09868-2

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Sitelinks

Mathematics(1 entry)

mardi Publication:6163558

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