Data-stories about (im)patient customers in tele-queues
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Publication:386354
DOI10.1007/s11134-013-9354-xzbMath1277.90033OpenAlexW2039809384MaRDI QIDQ386354
Avishai Mandelbaum, Sergey Zeltyn
Publication date: 9 December 2013
Published in: Queueing Systems (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s11134-013-9354-x
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20)
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Uses Software
Cites Work
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